Health Plans

Why CMS changes make member experience even more important

Medicare Advantage Organizations (MAOs) face several challenges. Learn about key changes from CMS that could impact your health plan member...

April Chambers - Healthcare Service Technology Manager

February 28, 2024

What to consider when looking for Evidence of Coverage software solutions

Having the right solution for EOCs can help ensure your plan meet the CMS deadlines. Get an understanding of solution...

Jen Trewick - Principal Product Manager

December 13, 2023

Drawing within the lines during Medicare Advantage sales presentations

Prevent marketing complaints by helping your sales force understand which materials are required during sales discussions.

Summer Beach – Associate Director, Medicare Compliance Solutions

October 18, 2023

Medicare Advantage Special Enrollment Periods. Ready to assist enrollees with plan choices?

When unique circumstances hit your membership, they can miss their chance to enroll entirely, or to change plans. Look here...

Summer Beach – Associate Director, Medicare Compliance Solutions

September 14, 2023

Crossing the finish line: Final review for your 2024 ANOCs and EOCs

Toppan Merrill understands complex, and simple edits are important to your CMS-required ANOC and EOC benefits documents.

Summer Beach – Associate Director, Medicare Compliance Solutions

August 7, 2023

CMS Changes the Definition of Marketing

We’ve heard the saying, “history repeats itself.” This rings true with yet another Centers for Medicare & Medicaid Services (CMS)...

Summer Beach – Associate Director, Medicare Compliance Solutions

May 30, 2023

Debunking the Classic Myths Surrounding CMS Star Ratings

Over the last year, we have seen unprecedented change in the Public Company Accounting Oversight Board (PCAOB) and its standards-setting...

Summer Beach – Associate Director, Medicare Compliance Solutions

May 10, 2023

How CMS’ File and Use can assist Medicare Advantage Organizations

“Keep ‘em honest” often refers to important business activity checks and balances. An area in the Medicare Advantage (MA) industry...

Summer Beach – Associate Director, Medicare Compliance Solutions

April 19, 2023

Medicare acronym soup 101

Health plans can easily over-use acronyms in their communications, causing confusion for their enrollees. 

Summer Beach – Associate Director, Medicare Compliance Solutions

February 14, 2023

Direct mail comes roaring back: 3 keys for healthcare insurers to drive engagement and growth

Amid all of the buzz around the tremendous digitization that’s taken place over the last two years in the healthcare...

Mike Zimny

January 11, 2023