Glossary

Legal Entity Identifier

  • A Legal Entity Identifier (LEI) is a unique global identification code. It is similar to a bar code. This code allows for the identification of all distinct entities in a financial transaction. A LEI is a unique 20-digit alphanumeric code for companies which provide a unique identifier on all financial transactions.
  • The global economy is becoming increasingly interconnected. Multinational companies often have thousands of legal entities with similar names operating all over the world. The Legal Entity Identifier (LEI) system will benefit regulators and market participants. It will provide transparency by helping them to understand and document complex corporate structures and hierarchies.

For support and additional information about capital markets, explore our IPO solutions.

Letter Programs: ANOC Letter Mailings

Annual Notice of Change (ANOC) letters notify participants about any changes to their health plan benefits, coverage, or costs for the upcoming year. These letters are critical for ensuring that participants are aware of any modifications that may affect their health plan and can make informed decisions about their coverage.

Expanding these communication types ensures that participants and providers receive the necessary information to navigate the healthcare system effectively, promoting better health outcomes and improved satisfaction. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Care Management – Health and Wellness

Care management letters focus on promoting health and wellness among participants. These communications can include reminders for preventive services, chronic disease management tips, and personalized health recommendations. They aim to engage participants in their health journey and encourage proactive health management. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Claims – Appeals, Grievances and Denials

Communicating decisions regarding claims can be complex and sensitive. Letters addressing appeals, grievances, and denials must be clear, empathetic, and compliant with regulatory requirements. These communications often require detailed explanations, including the reasons for the decision, the next steps, and the right to appeal further. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Enrollment

Enrollment letters play a crucial role in informing participants about their successful enrollment in a health plan. These letters typically include information about coverage start dates, plan details, and instructions for accessing benefits. They must be clear and concise to ensure participants understand their coverage options. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Low Income Subsidy (LIS) Riders

Low Income Subsidy (LIS) rider letters inform eligible participants about additional financial assistance available to help with their healthcare costs. These letters explain the benefits of the subsidy, eligibility criteria, and how to apply for the assistance. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Payment Integrity

Payment integrity letters address issues related to billing accuracy, fraud prevention, and payment disputes. These communications aim to ensure transparency and accuracy in financial transactions between participants, providers, and the health plan. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Pharmacy

Pharmacy-related communications can range from formulary updates to notifications about prescription coverage changes. These letters ensure that participants are aware of how changes may impact their medication access and what alternative options might be available. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Primary Care Provider (PCP) Letters

Primary Care Provider (PCP) letters are used to communicate important information between health plans and primary care providers. These letters can cover topics such as patient referrals, care coordination, and updates on patient health status. Effective PCP letters ensure seamless collaboration between healthcare providers. For support and additional information, explore our solutions for Health Plans Member Communications

Letter Programs: Quality Newsletters

Quality newsletters are sent to participants and providers to share updates on health plan quality improvement initiatives and outcomes. These newsletters highlight success stories, provide data on quality metrics, and offer tips for enhancing care delivery. For support and additional information, explore our solutions for Health Plans Member Communications